Return Policy

At Strawberify, we strive to ensure that our customers are delighted with their purchases. We understand that there might be occasions when you need to return a product. Please read our return policy carefully to understand how to proceed.

Return Eligibility

1. Products: you may request a return or replacement within 7 days of receiving the product. To be eligible for a return, the product must be in the same condition as when you received it, with the original packaging. We do not cover return shipping costs unless the product is damaged, defective, or incorrect.

2. Digital Products: Digital products, such as downloadable content, are non-refundable. We encourage you to review the product details carefully before purchase.

Requesting a Return

To request a return or report an issue with your order, please contact our customer support team within 7 days of receiving your product. Include the following information in your request:

1. Your order number
2. A detailed explanation of the issue
3. Videos, Photographs, if applicable, of the issue

Refunds and Replacements

We will assess your request and provide instructions for returning the product. If your request is approved, we will process a refund to your original payment method depending on your preference and product availability.

Please note that it may take a few business days for refunds to appear on your account, depending on your financial institution.

Contact Us

If you have any questions or need assistance with the return process, please contact our customer support team at strawberify@gmail.com.

We appreciate your understanding of our return policy and value your satisfaction as a Strawberify customer.

Last Updated: 22-Oct-2023